Privacy Policy

Last updated: September 2026

This Privacy Policy describes how crater-forge ("we," "us," or "our") collects, uses, and shares information about you when you use our website and services. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

We collect information you provide directly to us, including:

Name and contact information when you submit inquiry forms
Email address for communication purposes
Service preferences and selections
Any additional information you choose to provide in message fields

We also automatically collect certain information when you visit our website:

Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses
IP address (anonymized where possible)

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested services
Communicate with you about our services and offerings
Improve our website and service offerings
Analyze website usage patterns to enhance user experience
Comply with legal obligations

Information Sharing

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With service providers who assist in our operations (under strict confidentiality agreements)
When required by law or to protect our legal rights
In connection with a business transaction such as merger or acquisition

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact information from inquiry forms is retained for up to three years unless you request earlier deletion.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access to your personal data
Correction of inaccurate data
Deletion of your data
Objection to certain processing activities
Data portability

To exercise these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries other than Canada. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

crater-forge
147 Richmond Street West, Suite 402
Toronto, Ontario M5H 2L7
Canada
Email: [email protected]